Services & Support

Travel in total confidence knowing that our dedicated support teams have got your back.

Contact Global Satellite

To place an order

Calling from the US:

Global Satellite Technical Support

+1-214-355-5200, select option 2

Global Satellite billing inquiries

Calling from the US:

Calling from outside the US:
+1 214 355 5200

Before you travel

  • We will deliver your Iridium phone and kit directly to your home or business
  • Download Quick Start Instruction Guides for the device you are renting.
  • Review the instructions on how to make an international call, call forwarding and text messaging.

While you are traveling

  • Travel with the confidence of knowing you are never out of touch.
  • We are on hand to provide efficient customer support 24 hours a day, seven days a week.

When you return home

  • Returning your Iridium phone is easy – simply follow the instructions and use the pre-paid UPS return pack.
  • Receive an itemized invoice detailing all calls placed and received.

If you have any problems please contact our Sales and Support team at 866-708-2847 or email